National and international B2B research and telemarketing

Professional research and telemarketing

The intensified competition on the national and global market makes it necessary for companies to use new tools in their sales and marketing activities. This is precisely where FGT Business Research assists and helps companies. Through professional research and telemarketing, we can provide you with the necessary knowledge and experience needed to reach potential new customers worldwide.

Lead generation, market research, setting up meetings and much more

FGT solves a wide range of telemarketing and research tasks, which amongs other include lead generation, market research, direct marketing, data enrichments and setting up meetings. All projects are always tailored to the individual customer's specific needs.

Some companies has a need for continuously lead generation, where we can help expand the customer's sales activities and sales pipeline so that the customer platform is constantly expanded with more new customers - and more positive relationships. Other companies need to screen new potential export markets or get closer to their existing customers, which requires research and analyses to be prepared. FGT can also help obtain and update the most important contact information of relevant decision makers and obtain permission to send digital newsletters to existing and/or potential new customers in Denmark and the international market.

No matter which type of telemarketing and research task you wish to be solved on the B2B market - both nationally and internationally - FGT has more than 30 years of experience in planning, coordinating and executing research projects and telemarketing tasks.

Professional project managers and international research team

At FGT's office in Aarhus, we have gathered the entire team where both our project managers and our international employees solve telemarketing projects in the whole world.

The projects at FGT will always be managed by a Danish project manager, who has great insights and experience in solving telemarketing tasks within different industries and different countries. Therefore, the project managers ensure that the telemarketing projects are treated seriously, professionally and with great focus on creating results for the customer.

We have an international team that ensures that we always are able to use an employee, who speaks the language of the given country fluently and who knows the country's culture, when we make the initial dialogue. Our international employees therefore know how to behave, so that we from the beginning initiate a correct and polite dialogue. As FGT has a large network, we are always able to staff any given telemarketing effort in any country that our customers may be interested in.

Member of Danish Telemarketing Association (DTF)

As we are a member of the trade association, Danish Telemarketing Association (DTF), we can guarantee that the association's rules on ethical and telemarketing behavior always will be complied with.

Contact Director and Vice Chairman of DTF, Michael Flintholm, on phone +45 70 20 70 27 or at mf@fgt.dk to hear more.

The art of listening to the customer

It is a good old truth for all salespeople that you need to listen to the customer. The customer has only 5 interests: Themselves, themselves, themselves, themselves and themselves.

Therefore,  when looking for potential customer opportunities unsolicited, it is crucially important to have an understanding of how to start a conversation politely and professionally. In short, respect the person at the other end.

Too often, salespeople do not put themselves in the customer's shoes. That is why you do not get to know what the customer really needs - and what the customer is interested in.